<tc>Ray Pro</tc>

1. Processing times for ordersn:
Your order will be shipped from the warehouse closest to your delivery location. The estimated delivery time is 2 to 10 days.

For more information on delivery locations and costs, please refer to our Shipping Policies.

*Note: Delivery may not be available to remote areas or islands. For special requests or urgent deliveries, please contact our customer service, and we will do our best to meet your needs.

2. Ray Pro User Manual
Please click here, to view the user manual.
(You can find the instructions in (You can find the manual in additional languages by clicking here .)

3. About the Data Generated by This Product and Related Services
During the use of MAPFOUR connected e-bikes, data related to vehicle operation, device connectivity, and associated services may be generated. This may include vehicle status, mileage, riding records, device information, as well as settings, binding actions, feedback, and community interaction information initiated through the App.

Some of this data is used to provide services such as vehicle management, riding record display, diagnostics, after-sales support, and other features you actively choose to use.

You can find more detailed information through the EU Data Act page or via the MAPFOUR App after purchase, including data categories, purposes, access methods, export and deletion options, and how to authorize third parties to receive relevant data.